Multiple Receipts???

Amy, by default, one receipt prints out per payment made on the order (in most cases, two receipts, the original payment and the gift certificate payment).  You could create an alternate receipt format for your records, but it would require the user to make a second printing step, opening the print window and selecting an alternate receipt format.  This, of course, assumes that you want to give the patron buying a gift certificate two receipts, the gift certificate itself and the payment receipt.

The system cannot print more than one receipt ticket per payment automatically.

-Ryan

Does anyone know of a way to have one order print 2 different receipts? This is to be used when a gift certificate is redeemed, we have one receipt that goes back to the customer as a "gift certificate balance slip" and then we want one to print that has slightly different information on it that is for our internal record keeping and reconciliation.

Thanks,

Amy

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Amy, by default, one receipt prints out per payment made on the order (in most cases, two receipts, the original payment and the gift certificate payment).  You could create an alternate receipt format for your records, but it would require the user to make a second printing step, opening the print window and selecting an alternate receipt format.  This, of course, assumes that you want to give the patron buying a gift certificate two receipts, the gift certificate itself and the payment receipt.

The system cannot print more than one receipt ticket per payment automatically.

-Ryan

Does anyone know of a way to have one order print 2 different receipts? This is to be used when a gift certificate is redeemed, we have one receipt that goes back to the customer as a "gift certificate balance slip" and then we want one to print that has slightly different information on it that is for our internal record keeping and reconciliation.

Thanks,

Amy

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!