Hi Everyone - We're testing placing a COVID Health & Safety check box before people check out in TNEW. I got it to work and file a CSI in an account for an extra layer of documentation.
Unfortunately, setting this as required makes no sense to people who are ordering a digital show or making a donation. We can not require it, but then the people who may push back are the ones who probably won't check the box.
The other option is to add some text near the submit your order button "By submitting your order, you agree to our ticket and COVID H&S terms and conditions."
Does anyone have some workaround for this? I'm pretty sure that this out-of-box function is all or nothing in TNEW, but wanted to ask.
I made a Covid keyword that I can add to onsite admissions and performances. Production seasons with the Covid keyword then have a required Covid health and safety checkbox before people can check out on TNEW. A CSI is created when folks check the box. It's all done with forms and out-of-the-box TNEW functionality.
You can see it in action at https://experience.mcachicago.org/events Just choose any "Museum Admission" performance.
Thank you, Casey. Are you saying that the keyword allows the form to remain on pages that only sell live events?
Yes! It's really helpful. Just specify the keyword under "intended use" in the TR_TNEW_CUSTOM_FORM_DATA system table, like so: