I am looking into establishing on-going training sessions with our Ticket Center staff to review policies and procedures, new organizational structure, Tessitura guidelines, customer service and tips and tricks. I would like to establish a dress code / suggested attire for the Box Office. Representative. Would anyone be willing to share what is used for your organization?
Here's what we have "While WAC allows a limited casual dress for some shifts, during shows and events we should wear business or business-casual attire. Please, no t-shirts or clothing with holes, rips/tears, frays, missing buttons, etc. Name tags and/or badges are required for all lobby and window shifts."