Hi there,
Is anyone doing a membership pre-sale for members in Tessitura using TNEW? If so, I'd be curious to hear how you execute it. I currently have it set up so that being a member triggers a MOS shift that allows access to a Members ticket, but this option doesn't work when someone is trying to purchase a membership and then register for a class. They have to do two transactions--one where they purchase the membership, and then another where they go back in and register for the class.
Has anyone found a better solution that doesn't require them to go through the path twice?
Thank you,
Bayne
We have a TNEW customization that achieves this. If a non-member adds a membership to their cart during the presale window the customization triggers the MOS shift, granting access to the presale. Once the performance has been added to cart, if the user removes the membership, the performance is automatically removed as well and the MOS shifts back to the default. It works quite well for us.
Wes
Oh wow that sounds perfect. I don't know if we have the resources to create that (small budgets and team), but I'll put it on our wishlist. Did you have an in-house team create it or did Tessitura create it for you?
Tessitura created it for us. My mind is a bit hazy about the details as it was done many years ago but it might be worth checking with Support for more info like cost, etc.