Scanning barcodes to record attendance

Hi Grae,

We have both barcodes on our tickets, so if N-Scan goes down (or the BOCA is playing up) the hosts can still scan. I’m not sure if you can return/attend by N-scan code…

Gary

Hello everyone,

We've got a brand spanking new barcode scanner and are going to hopefully use it for recording attendance.

In the record attendance screen, however, when I try and scan a barcode it enters (what I think is) the N-Scan number, rather than the ticket number.

Can you help?  Do we need a different barcode on the tickets?  We'd quite like the N-Scan barcode just in case we ever decide to use Access control.

Many thanks

Graeme
Young Vic Theatre

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Hi Grae,

We have both barcodes on our tickets, so if N-Scan goes down (or the BOCA is playing up) the hosts can still scan. I’m not sure if you can return/attend by N-scan code…

Gary

Hello everyone,

We've got a brand spanking new barcode scanner and are going to hopefully use it for recording attendance.

In the record attendance screen, however, when I try and scan a barcode it enters (what I think is) the N-Scan number, rather than the ticket number.

Can you help?  Do we need a different barcode on the tickets?  We'd quite like the N-Scan barcode just in case we ever decide to use Access control.

Many thanks

Graeme
Young Vic Theatre

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!