Hello all,
Our General Admission performances have a default Performance time of 6pm, however we use Timed Ticketing through Price Zones, so the arrival time is often different than 6pm. We've turned off that from TNEW, using the TNEW 7 command suite, but that perf time persists from within Order Details.
Is there a quick, simple way to turn this off? We don't have folks with HTML language on our end currently, and, if possible, would like to avoid paying for a customization.
Hi Nathanael, Which HTML Template were you using as a base? I was able to fix this in Example 3 Order Confirmation by changing this line
If you need help just let me know and I'd be happy to help you.
I appreciate your reply! To be quite honest, we haven't done any work with templates at all in Tessitura, so I don't have much fluency.Looking through the documentation, I'm not sure which HTML template we use for our defaults, or how to connect those dots. Do you mind if I send you a quick email to get my bearings?
yes please do to stevens@midlandcenter.org