• Replies 5 replies
  • Subscribers 414 subscribers
  • Views 114 views
  • Users 0 members are here
Related

Turning off 'Performance Time' Showing in Order Details confirmations

Nathanael Pearson
$organization

Hello all,

Our General Admission performances have a default Performance time of 6pm, however we use Timed Ticketing through Price Zones, so the arrival time is often different than 6pm. We've turned off that from TNEW, using the TNEW 7 command suite, but that perf time persists from within Order Details.

Is there a quick, simple way to turn this off? We don't have folks with HTML language on our end currently, and, if possible, would like to avoid paying for a customization.

Parents
  • $organization

    Hi Nathanael,  Which HTML Template were you using as a base?   I was able to fix this in Example 3 Order Confirmation by changing this line 

    <b>@performance.PerformanceDateTime.ToString("MM/dd/yyyy h:mm tt")</b> to this <b>@performance.PerformanceDateTime.ToString("MM/dd/yyyy")</b>  Which is just removing the h:mm tt.   Please make sure you make a copy of your template before making a change so you can always go back to the original if it doesn't work as you expected. 
Reply
  • $organization

    Hi Nathanael,  Which HTML Template were you using as a base?   I was able to fix this in Example 3 Order Confirmation by changing this line 

    <b>@performance.PerformanceDateTime.ToString("MM/dd/yyyy h:mm tt")</b> to this <b>@performance.PerformanceDateTime.ToString("MM/dd/yyyy")</b>  Which is just removing the h:mm tt.   Please make sure you make a copy of your template before making a change so you can always go back to the original if it doesn't work as you expected. 
Children