Hi everyone,
This isn’t strictly a Tess question (though it could be!), but want to see what everyone else is doing about comp requests. I’m taking a look at how we process staff tickets and wondered what you all do- are staff comps available on all shows across the board, do staff have to fill out a form and have it signed, how do you keep track of which shows are on offer, do you strictly enforce your comps policy or are you pretty relaxed…. Questions like that! Any words of wisdom as I think about what I might want to change would be greatly appreciated!
Cheers,
Kathleen
This week the Derngate auditorium presents two fantastic concerts, first with Alvin Stardust’s superlative show I Love Rock ‘n’ Roll on Tue 15 June, and then the phenomenally successful One Night Of Queen on Thu 17 June. On Fri 18 June our Hometown Season continues with Town a new play in which Northampton writer DC Moore poignantly examines enduring themes of identity, isolation and belonging, rooting them in modern life. Visit www.royalandderngate.co.uk for more details and to book tickets.
Book your tickets now by calling 01604 624811 or visit www.royalandderngate.co.uk
The Northampton Theatres Trust Ltd. Registered in England and Wales. Company Registration No. 3640915. Registered Office: Royal & Derngate, Guildhall Road, Northampton NN1 1DP
Hi Kathleen!
We handle comps in various ways, but for Staff we use promo codes linked to a specific allotment and a per order cap so they can reserve their own comps online.
If you are attending the conference this year Marsha Rosenberg from BAM will be presenting in the session called “Have you tried…THIS? Ticketing Gurus Share Advanced Solutions and Innovations” on how she handles comps from other depts using CSIs. It looks to be a really interesting session.
Let me know if you have questions about our comp offers on the web...
Have a great day!
Nicole
Hi Nicole,
We are interested in offering comps online, but haven't been able to get it to work. Is there anything special we need to do in Tessitura to make it work online?
Shade