Timed Ticketing - entry of 1 person every 10 minutes: How do we make this easy for online guests????

Needing input from all the Tess Ticketing experts!

We will be hosting a VR exhibition where the entry is 1 person every 10 minutes. It is spaced like this to allow for Equipment Intro/Training & then going through the exhibition. Leadership wants to make this as easy as possible for online buying - requesting a scenario that if guests wanted to purchase 4 tickets that the system be intuitive enough to find 4 consecutive time slots. We are currently using only GA facilities. We dabbled in timed entry (morning vs afternoon hours with a max capacity per session) early on in the pandemic. We've never done SYOS but are curious if SYOS would be good for this application - and instead of a Seat being a physical Seat it would be a time slot?

TIA for all insights and strategies!

Parents
  • I wonder if you could define the seat numbering in the facility setup to mimic times. Basically, if you have 6 times per hour you can create a GA facility with each row containing 6 seats across and the numbering having a step of 10, and the number of rows = the number of hours you're open and also numerically labeled using a step of 1. So if you're open from noon to 3pm your seat numbers would be:

    12:00 12:10 12:20 12:30 12:40 12:50

    1:00    1:10  1:20  1:30   1:40   1:50

    2:00   2:10   2:20  2:30   2:40  2:50

    And then instead of suppressing the seat numbers in your cart/confirmation (which a lot of us do for GA events) you would allow them to display. I think the trickiest parts would be making the colon appear to the patron and defining AM vs PM if you have any hours that overlap (if you're open from 8am - 8pm so you need to differentiate the 8's). 

Reply
  • I wonder if you could define the seat numbering in the facility setup to mimic times. Basically, if you have 6 times per hour you can create a GA facility with each row containing 6 seats across and the numbering having a step of 10, and the number of rows = the number of hours you're open and also numerically labeled using a step of 1. So if you're open from noon to 3pm your seat numbers would be:

    12:00 12:10 12:20 12:30 12:40 12:50

    1:00    1:10  1:20  1:30   1:40   1:50

    2:00   2:10   2:20  2:30   2:40  2:50

    And then instead of suppressing the seat numbers in your cart/confirmation (which a lot of us do for GA events) you would allow them to display. I think the trickiest parts would be making the colon appear to the patron and defining AM vs PM if you have any hours that overlap (if you're open from 8am - 8pm so you need to differentiate the 8's). 

Children