Needing input from all the Tess Ticketing experts!
We will be hosting a VR exhibition where the entry is 1 person every 10 minutes. It is spaced like this to allow for Equipment Intro/Training & then going through the exhibition. Leadership wants to make this as easy as possible for online buying - requesting a scenario that if guests wanted to purchase 4 tickets that the system be intuitive enough to find 4 consecutive time slots. We are currently using only GA facilities. We dabbled in timed entry (morning vs afternoon hours with a max capacity per session) early on in the pandemic. We've never done SYOS but are curious if SYOS would be good for this application - and instead of a Seat being a physical Seat it would be a time slot?
TIA for all insights and strategies!
If you are going to have a SYOS configuration, how will you have the seats be a different name/time?
The only thing I can think of is building a new Facility with 6 Zones every hour. We have a Facilty with a Zone for every 15 minutes (4 per hour). I'd suggest building it large enough so that you can add-on additional seats if needed. You'll just need to add holds and/or allocations to control the number of tickets that are initially available. An issue with this solution will be how it shows on your website. If you had 7 hours worth of Zones, that is 42 Zones showing on your site (if shown vertically, it will be a lot of scrolling).
This idea does not address the need for consecutive grouping of tickets.
Maybe somebody else has a better idea.
Appreciate the input, Neil. We've never done SYOS and you bring up a valid point. Creating a Facility with Zones is definitely doable but it does create a huge list to scroll through. Plus there are discussions of keeping the exhibition open what could be 10-11 hours per day on the weekends.
Thanks again!