Hi. After watchihg the Mobile Ticket Pop-Up Skill Builder, I have been doing all the appropriate set up so we can change over from PaH to Mobile Tickets. The webinar was really good and looked straightforward, but I have been having trouble sending Mobile Tickets after choosing them as the despatch option in the client.
I have just read another post on here which says this is not possible and PaH will still have to be offered for Phone purchases. I can't believe this is correct, can anyone confirm? This wasn't mentioned anywhere in the Webinar.
I was hoping mobile tickets would mean the phasing out of designing pdfs, and the use of hard copy tickets, but it seems not.
Is the use of Mobile Tickets in the client a likely option in the next upgrade?
What the documentation linked to the Popup Skill Builder doesn't tell you is that it is only TNEW that it's only related to TNEW orders. I blew about 30 hours last week trying to get it to work. That info is in the v15.1 documentation though. (Thomas Chiu saved my bacon there)
Oh yes, I was there too Heath a few weeks back. I guess we are all anxious to get rid of PDF tickets.
especially as we are starting to go back into theatres over here. Minimising Box Office contact is key.