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Ticketing & Customer Service TNEW Packages for Virtual Events

TNEW Packages for Virtual Events

Kimberly Darlington $organization over 5 years ago

Hello Everyone,

In TNEW is there a way to limit a virtual package seat quantity to 1 like we can do on single virtual events?

All our virtual events live in its own title and season
- We have set individual events in the package to a max seat quantity of 1
We are a consortium, so this cannot affect other packages, only the virtual ones.

Thanks,

Kimberly Darlington

SVP Ticketing & Customer Service, TPAC

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Amber Gale $organization over 5 years ago

In the TNEW Admin site, in the Product Type Editor, you can set the seat maximum quantity under ticket to "1".
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Kimberly Darlington $organization over 5 years ago in reply to Amber Gale

Thank you Amber - we already set that quantity in Product Type Editor, but our problem is that packages aren't adhering to that setting.
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Kimberly Darlington $organization over 5 years ago in reply to Amber Gale

Thank you Amber - we already set that quantity in Product Type Editor, but our problem is that packages aren't adhering to that setting.
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