Hello!
Does anyone else use source codes for discounts? What is the benefit of providing a discount through a source code rather than through 'discounts'? I'd like to know how many other organizations do this and am curious if you've found it helpful or burdensome on front-line staff (particularly with the number of course codes your org uses).
Thanks in advance!
I ended up making a cheat-sheet for our staff to use to determine which is the best option to use (offers versus pricing rules versus a combo) based on their situation. In most cases, we use source code offers when we want to change the MOS and force the patron to a specific event, and pricing rules when we want them to be free to shop around and purchase other tickets in the same visit.
This is fantastic. Thank you!