Hi, We need to create a 'test' order in LIVE for scanning a ticket with NSCANNER. OUr NSCANNER's are scanning against our LIVE database so we need to create a "test" order in LIVE. Our Finance doesn't want this "test" order to show up in any financial closing statements or reports. So, is there any way I can delete or void that order after scanning?
Please advise
Hi Sharon! An order cannot be deleted or voided once it is saved. To avoid financial reporting issues, your best option is to use a $0 ticket, and leave a note in the order about why the transaction was created.
Thank you Michael. We will try Maety's idea when we go to on-site next time.