We have N-Scan and currently use handheld Zebra scanners. Does anyone have any knowledge of whether fixed, self-service, admission scanners are available to provide guests with contactless entry? I have seen them at other venues but have no idea if such a thing exists for use with Tessitura and did not see anything like this listed under the devices.
Thanks!
Eve S.
Hi Everyone!
Chiming in to let you know that we've accelerated our research on improvements to NSCAN that would allow unattended scanning, as Brittany Basden indicated.
Here are a few more details about what we're looking at.
We are working on a proof of concept that would leverage devices in the Zebra TC line which many of you already own. The objective is to potentially allow self-scanning with the lowest amount of change and investment from members, given the current state of the sector.
The mounts that we are currently investigating are from a third party, hold the existing Zebra device, and provide power to the devices.
We are also looking at how how we can improve the device software interface so that it is simpler for a patron in a self service environment.
This is all in investigation and proof of concept mode at the moment, so currently there is no associated timeline. It is actively being worked on with the aim of having something to release later this year based on the outcome of the proof of concept.
I've added your organizations to the list of interested members and may reach out to gather input or demo what we've done as things progress.
Thank you,
Chris SzalajProduct Owner, Business Facing ProductsTessitura Network
Hi Chris,
Can you add Omaha Performing Arts to the list as well? We've been looking at a third party to see what could be done as we are looking at self-scanning options. THANK YOU!
Ashley
I've added you, Thanks!