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Box Office working from Home?

Janna Ellis
$organization

I am curious, how is everyone transitioning to working from home? We are particularly struggling with forwarding our phone line to 5+ people to their homes. We are trying to use google voice but it is not working so well. Anyone found something that works?

Thanks in Advance?

Janna

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  • $organization
    Hi Janna,
     
    It’s been going well for us. Not sure what phone system you’re using, but we’re able to access our phone system through the cloud or app and haven’t had any problems. Most everything we use is in the cloud so it’s made the transition pretty smooth. How are your reps connecting to your network? I ask because you may need to give them a tunnel like VPN to access your network. That way they could use the phone system without having to try and forward calls. Just a thought, not sure it helps.
     
    Good luck!
    Ashley
     
     
    Omaha Performing Arts Logo
    Ashley Voorhees
    Associate Vice President of Administrative Services
    Direct: 402.661.8511  |  Main: 402.345.0202  |  Ticket Omaha: 402.345.0606
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  • $organization in reply to Ashley Voorhees

    We have a very old one and is isn't cloud based or have an app. We cannot even update the messages ourselves. It is a Yale selected phone system. I think we need to rally for some sort of upgrade after this.

    Janna

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