Can someone help me understand the difference between owner, initiator, and recipient in Tessitura? I know that initiator is the person who initiated the order or donation. My assumption is that owner is which record gets credit for the order or donation. How does recipient fit in? Is it the record who is authorized to use the tickets?
Thanks,
Ashley
While it's possible to send an TNEW email confirmation to owners and/or recipients, does anyone know of a way to send email confirmations to recipients as well? Often we have subscriptions for multiple people, but we are only able to send the confirmation/reminder emails to the owner.
Recipients: Has anyone figured out a way to send PAH tickets or re-send Mobile Tickets to a recipient in the sub line items?
I just learned this and I thought I might pass out with excitement. I've been using tessi for so long and had no idea. In the order details screen under the PMT schedule is Alt Address. That's it. Magic!