Can someone help me understand the difference between owner, initiator, and recipient in Tessitura? I know that initiator is the person who initiated the order or donation. My assumption is that owner is which record gets credit for the order or donation. How does recipient fit in? Is it the record who is authorized to use the tickets?
Thanks,
Ashley
Hi Ashley,
From my understanding, the owner is the account that the transaction lives in, the initiator is the individual responsible for the starting the order, and the recipient is who each ticket belongs to.
I have used recipient in the past for group orders to keep track of who's ticket belongs to who.
Ah! Thank you.