Our box office generally has about 3 Associates and 1 Supervisor manning the box at all times. While we are furiously busy when we have shows, there is a lot of downtime in between performances. While we do run the New Account Summary reports and have them look over those, it does become very boring and tedious just doing the same thing day in and day out. We also run CSI Tracking reports and have some more advance staff do some merging.
What are some other special project do you delegate to your associates to keep them busy but also productive?
Thank you all for the replies, very helpful! We're trying to find creative ways to keep our team busy without having to have them do simple busy work solely to keep them busy. We currently have them go over newly created accounts and make sure they match our data standards as well as have they regularly go over newly created promos, making sure they are functioning as they should.
Have anyone has any ideas that you have not been able to put into practice just yet that would also be helpful. I am going to talk to our Devo department to see if there is anything we can be assisting with.