We are starting a new Subscription Telemarketing Campaign and I would like to be able to see which telemarketer has renewed which subscribers. I was thinking about tracking it through Source and Solicitior, but Solicitor is usually used only for Contibutions.
Do you track ticket sales Telemarketing and if so, how do you report on it?
Thanks!
Nicole
I forgot to add that I did uploaded a word document to my profile with screen shots of the reports. If you would like them I can package them up for you.
Jon
I would love it.
Thank you!
From: Jon Ballinger [mailto:bounce-jonballinger5072@tessituranetwork.com] Sent: Thursday, April 23, 2009 9:16 AM To: Nicole Keating Subject: Re: [Tessitura Ticketing Forum] Tracking Subscription Telemarketing
From: Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com> Sent: 4/22/2009 11:53:44 AM
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One thing I forgot to mention that we also use is a custom tab that records all the details that happened during a call. I have included a screen shot of this. The project is also available in foot prints.
Since this is a cutom tab all the data is stored in a custom table. We have custom reports the run off this call log table and we also have list manager, output set builder elements built as well.