Is anyone using ticketing to book tours through Tessitura. Our current system has our Education department doing double-entry first into their Access tour database and then into the museum's scheduling system. We are looking to reduce their double-entry and get their data into Tessitura where it can be shared with our other consortium education departments.
Any input would be greatly appreciated.
Sincerely,
Amelia
Hi,
we are also doing all our tour ticketing through Tessitura. since we run multiple tours a day, we create 1 performance per day and split it into 'time zone' sections, which makes it easy to transfer the correct tour information onto the ticket. I'm attaching an image of an example screen with the 'price zones' as timings.
good luck :)
Michal
Hi Amelia
We run multiple guided tours per day every day, including various types of tours and in multiple languages. Like Michal the principle is one ‘performance’ per tour type/product per day, with the sections used to represent time the slots.
You can see some of what we’re doing on our website
http://www.sydneyoperahouse.com/Visit/tours.aspx
Regards
Peter
peter nelson business analyst
information systems
pnelson@sydneyoperahouse.com
T+61 2 9250 7180 F+61 2 9251 7821
SYDNEY OPERA HOUSE BENNELONG POINT
GPO BOX 4274, SYDNEY NSW 2001, AUSTRALIA
SYDNEYOPERAHOUSE.COM
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michal Obuchowski Sent: Tuesday, 13 April 2010 01:32 To: Peter Nelson Subject: Re: [Tessitura Ticketing Forum] Booking Tours through Tessitura
From: Amelia Toensmeier <bounce-ameliatoensmeier7696@tessituranetwork.com> Sent: 4/12/2010 9:04:20 AM
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We book Special Exhibit entry times as described by Michal and Peter - one performance for the day and zones for each entry time (every 15 minutes). If you have any additional questions about set-up I'd be happy to answer as well.