Hi all,
We're a large GA venue that offers Tours, Audio Guides and other extras, and we want to explore the use of composite ticketing. I know this would mean the use of flex packages, but our GA tickets are currently in one season, our Tours are in another, and other Add-Ons in a 3rd. While I'm no stranger to subscription setup, in the past, I've only had to build packages where everything resided in the same season. Am I correct in thinking that all perf groups must be in the same season? If so, are there any fun tricks that I'm missing that could get around this?
Thanks!Kathleen
A Package Season and a Performance Season are two different concepts. In other words, you can have a Package Season with multiple Performance Seasons.
Ticketing Setup and Administration > Package Setup > Package Planning
"Each package is assigned to a specific season and campaign. Consideration should be given to the reporting needs for packages in relation to the season and campaign selected for each package.
NOTE: A package need not be assigned to the same season and campaign as the performances composing it."