Tessitura Friends,
We are on our first year with Tessitura. We use BOCA printers and we are about to print our subscription tickets for the first time in Tessitura. Does anyone know if it is possible to NOT cut tickets at all? I see a setting in Tessitura to cut tickets in between orders, but I do not see a setting to NOT cut tickets at all?
To give more clarity all subscription tickets where purchased in the Subscription MOS. Subscribers also have the option to add on tickets at a discounted rate. The add on purchases were processed through the Single Ticket MOS therefore there are different orders. Currently, if we cut tickets after each order about 14 will print for Joe Smith and cut, and then 2 more will print out for Joe Smith and cut because he added on a performance. I feel like this will take more babysitting the ticket printer. Ideally it would be nice to NOT cut tickets at all.
If there is a way to leave all tickets uncut? For example, I would print a batch of 500 tickets and let them fold on top of each other. From there a staff member would make sure the tickets are stacking properly. Next we would go through each sleeve of tickets and cut them manually after each constituent, fold those tickets and slip them in our envelopes.
Does anyone have any advice? Any help is much appreciated.
Thank You,
Hi Dan,
We use the print after each order function with our BOCAs here in Nashville. And someone indeed has to doublecheck/babysit to make sure the right tickets go out with to the right patrons. I'm not aware of a no-cut function.
Jeremy,
Okay great. I also have thought about cutting each ticket and using the pause printing after each order function, this way it is easier to keep constituents tickets in order and you do not need to worry about the tray getting over filled. This would just require a staff member to own and monitor this task, which is fine. I am just trying to gauge what type of process this will be.
I guess we were a little spoiled because previously we used a ticket printer that stacked the tickets on top of each other and then we just had to manually cut in between each constituent. Unfortunately, Tessitura is not compatible with our old ticket printer.
Thank you for your help.