Hi there,
I am attempting to install a Boca printer to print orders from Mac. I have the Boca installed, printed a test page from the print queue, and it shows up under the printer set-up menu in Tess but doesn't show up as a ticket printer.
Any idea how to fix this? I have restarted Tess, Citrix, deleted it and re-added the printer, and tried to re-add it with a generic driver. No luck!
Any tips appreciated! Hopefully this is the correct section for my question.
Thanks!
Madison
HI Madison, did you set each user's Preferences, under File, Preferences in Tessitura with that Boca selected?
Hi Terry! Thanks for reaching out. The problem is that the printer shows up in Tess under the "Printer Setup..." menu but when I go to preferences, no ticket printers are available!