Notes on specific seat holds

Does anyone know a way to place a note on a particular seat that is being held?

We have numerous hold codes which is good for allocating them for different purposes, but it's difficult to manage why a particular seat is being held for a particular reason.

Thanks!

JP

Jason Paddock

Director of Event Marketing
State Theatre New Jersey
40 Livingston Avenue
New Brunswick, NJ 08901
732-247-7200, ext. 515
www.STNJ.org

Parents
  • I think this is an excellent enhancement request, I'm at my third Tessitura company and this is always an issue!  Currently we do one of two things, if we just want the seats held, we create a Reminder to identify why the seats are being held - it's not foolproof because people do forget but it works about 90% of the time. More often, we create an order, even if it's unpaid it's much easier to track.  Within that order, we usually assign the contact person as the Initiator of the order so we know who to chase if payment is still outstanding, this works particularly well when our Development team wants seats held for a Donor but they aren't exactly sure of the details.  

Reply
  • I think this is an excellent enhancement request, I'm at my third Tessitura company and this is always an issue!  Currently we do one of two things, if we just want the seats held, we create a Reminder to identify why the seats are being held - it's not foolproof because people do forget but it works about 90% of the time. More often, we create an order, even if it's unpaid it's much easier to track.  Within that order, we usually assign the contact person as the Initiator of the order so we know who to chase if payment is still outstanding, this works particularly well when our Development team wants seats held for a Donor but they aren't exactly sure of the details.  

Children
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