We are looking for a point-of-sale system for concessions and merchandise sales that works seamlessly with Tessitura. We would like a system that could tie in with Tessitura in enabling reward and incentive programs, as well as tracking of sales in patrons' accounts.
Sample scenario:
- Tessitura generates a bar-code for inclusion in an e-blast or a printed coupon that could be scanned at the bar for 10% off a food item or drink and vice versa,
- when you purchase a drink or food items from the bar, logs those purchases into your Tessitura account history.
I suspect/realize that unless each patron gets a unique bar code for from one another within each offer, it may not be possible to track the usage of the discount to their acct, unless they use a credit card or agree to share an identifier like phone #, name, email address. BUT, at minimum I would expect to be able to track usage of each incentive for analysis and future strategic planning.
Is customization necessary? Systems/software recommendations?
Thanks in advance!
Hi, interesting conversation but I’m not sure why I’m in it. Please remove me from this list.
Thanks,
Michelle
Michelle Kucharczyk
Vice President of Business Development
New World Symphony, America’s Orchestra Academy
t: 305.428.6736 | f: 305.673.6749 | m: 786.393.0544
From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Kevin Sheehan Sent: Wednesday, August 30, 2017 10:57 AM To: Michelle Kucharczyk <Michelle.Kucharczyk@nws.edu> Subject: RE: [Tessitura Customer Service Forum] POS Systems & Tessitura
Hi Terry,
You can find the Bar Codes documentation referenced in that old post in the help system now: http://www.tessituranetwork.com/Help_System_v14/Content/Bar_Codes/Bar%20codes.htm That link will take you to the top topic in that section; click the Open topic in full help system link at the top of the page to see the TOC and the rest of the topics in that series.
In the intervening years the QuickSale interface was released, which might also be a good option for POS processing. Here’s a link to the QuickSale usage topic:
http://www.tessituranetwork.com/Help_System_v14/Content/Ticket_Order_Processing/Quicksale%20Usage.htm
And here’s one to the QuickSale Setup topic:
http://www.tessituranetwork.com/Help_System_v14/Content/Sales%20Layouts/Quicksale%20Layouts.htm
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
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