We are looking into possibly adding seats to our venue, though nothing is confirmed yet. If this happens, we will more than likely add some seats to the ends of some of our rows and add at least one new row completely.
If I end up having to relabel rows or add seats to our pre-existing seat map, am I still able to rollover our subscribers? I am just hoping we do not have to manually reseat everyone.
Thanks!
Brian
Hi Brian,
Most ticketing rollovers need to have it happen from same venue to same venue. And I'm about 99% sure Tessi is the same way. So I think for the first year you're using your new venue you will have to manually set up sub orders.
Sorry to not have better news.
Thanks Maureen. I am wondering though, if I take our current seating map and make alterations to it, (so add seats onto pre-existing rows) would I still be able to rollover? Since in the system, the seat map is still the same file, just with some alterations.
That's a great point! I'm trying to remember from when we made changes how that played out but it was year's ago...I'll be interested in what others have to say on this.