Visually Impaired Special Needs Seating

We do an audio described performance during each run, and have a couple of seats held in the front row should any our visually impaired guests request them.  Discounted tickets are available for this specific performance, and our visually impaired guests listen to the audio description on special headsets different from our usual assistive listening devices.

Jeanne DeVore
Technology Manager
Chicago Shakespeare Theater
jdevore@chicagoshakes.com
312 595-5603
www.chicagoshakes.com

Hi Everyone,

We're wondering, does anyone routinely hold seats close to the stage for patrons with visual impairments or other special needs to purchase? If so, are they sold at the same price types (single ticket, subscriber and discounted) that are available to the general public or do you have a Special Needs discount of some kind?

We currently hold seats in multiple sections for patrons using wheelchairs or requiring aisle seating, and of course hold a block of seats for our Sign-Interpreted performances, but nothing in the first couple of rows for patrons who may have reduced field of vision, extreme nearsightedness, Autism etc. We get a few requests like this each season, and while accommodations are made on a case by case basis, it would be helpful to have a more consistent policy in place.

Thanks in advance for your help!

Lilaia
New 42nd Street/New Victory Theater

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

We do an audio described performance during each run, and have a couple of seats held in the front row should any our visually impaired guests request them.  Discounted tickets are available for this specific performance, and our visually impaired guests listen to the audio description on special headsets different from our usual assistive listening devices.

Jeanne DeVore
Technology Manager
Chicago Shakespeare Theater
jdevore@chicagoshakes.com
312 595-5603
www.chicagoshakes.com

Hi Everyone,

We're wondering, does anyone routinely hold seats close to the stage for patrons with visual impairments or other special needs to purchase? If so, are they sold at the same price types (single ticket, subscriber and discounted) that are available to the general public or do you have a Special Needs discount of some kind?

We currently hold seats in multiple sections for patrons using wheelchairs or requiring aisle seating, and of course hold a block of seats for our Sign-Interpreted performances, but nothing in the first couple of rows for patrons who may have reduced field of vision, extreme nearsightedness, Autism etc. We get a few requests like this each season, and while accommodations are made on a case by case basis, it would be helpful to have a more consistent policy in place.

Thanks in advance for your help!

Lilaia
New 42nd Street/New Victory Theater

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

We do an audio described performance during each run, and have a couple of seats held in the front row should any our visually impaired guests request them.  Discounted tickets are available for this specific performance, and our visually impaired guests listen to the audio description on special headsets different from our usual assistive listening devices.

Jeanne DeVore
Technology Manager
Chicago Shakespeare Theater
jdevore@chicagoshakes.com
312 595-5603
www.chicagoshakes.com

Hi Everyone,

We're wondering, does anyone routinely hold seats close to the stage for patrons with visual impairments or other special needs to purchase? If so, are they sold at the same price types (single ticket, subscriber and discounted) that are available to the general public or do you have a Special Needs discount of some kind?

We currently hold seats in multiple sections for patrons using wheelchairs or requiring aisle seating, and of course hold a block of seats for our Sign-Interpreted performances, but nothing in the first couple of rows for patrons who may have reduced field of vision, extreme nearsightedness, Autism etc. We get a few requests like this each season, and while accommodations are made on a case by case basis, it would be helpful to have a more consistent policy in place.

Thanks in advance for your help!

Lilaia
New 42nd Street/New Victory Theater

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!