Hey all,We're going to start a program this coming season where we work with Medicaid recipients to provide complimentary tickets. We'd like to have this set up with a promo code that they can use online or by calling the box office. My difficulty is that we'd like to somehow notate a reminder for box office staff to check their medicaid card at Will Call before handing over the tickets.What have your organizations done to set reminders like this on certain orders?
We do the same as Dee Dee. We use separate MOS which have slightly different headers that indicate "Drivers License Required" or "Student ID Required"