Does your organization charge a fee to exchange tickets? If so, do you charge per order? Per ticket? Any feedback is helpful!
Thank you!
Denise
Hi Denise!
We offer free exchanges to subscribers up until 48 hours before a performance. Within the 48 hours window, we charge a small fee per ticket. Single ticket buyers are always charged a small per ticket fee. Usually we do not allow exchanges within 24 hours of a performance, regardless of fees or type of patron.