We have a new mode of sale that no one has access to as I do not want anyone transacting in this mode of sale, but it has presented an issue where our CSR's are unable to print tickets sold in this MOS. Do I have to give them full security to this MOS in order to print the tickets, or is there a way I can stop them from being able to transact in this MOS but still print any sold tickets in that MOS?
Hey Michele,
Depending on what your MOS is for, you could do something with restricting payment methods by user group. If there are a set of payment methods available to this restriced MOS that your CSR's don't have access to and the MOS requires orders to be fully paid, your CSR's won't be able to save new orders in that MOS even if they are able to open fully paid orders to print tickets. It's a bit of a work around, but might do the trick.
Dorothy