• Replies 7 replies
  • Subscribers 415 subscribers
  • Views 64 views
  • Users 0 members are here
Related

Advance Group Bookings

Michelle Lalonde
$organization
Does anyone process advance group bookings/tickets to reserve seating ? I looking for a way to process advance tickets for upcoming groups, when they arrive on the visit date I would need to adjust numbers if required and then process payment. Is there a way to process in tessitura. Thanking you in advance for any help Michelle Lalonde Sales Leader Science North
Parents
  • $organization
    Thanks again Shelley for all your help !

    Michelle Lalonde
    Sales Leader
    Responsable des ventes
    (705)522-3701  ext 292
    (705)522-1677  - fax



    Science North is an agency of the Government of Ontario and a registered charity #10796 2979 RR0001.

    Science Nord est une agence du gouvernement de l'Ontario et un organisme de bienfaisance enregistré (no 10796 2979 RR0001).


    "Tessitura Group Sales Forum" <forums-groupsales@tessituranetwork.com> writes:
    CSIs are also very useful! We use them to track all contact with the group. I have Activity types for Group prospect, Payment Ready, Change that way I can run the CSI Tracking Report and see where we stand at a quick glance. We set reminders for payment deadlines too.
     

    Shelley Espinoza
    System Services Manager
     
    Description: cid:image001.jpg@01D06D5F.83641780

     

    From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Lisa-Marie Carlson
    Sent: Monday, September 18, 2017 11:17 AM
    To: Shelley Espinoza <sespinoza@cocastl.org>
    Subject: RE: [Tessitura Group Sales Forum] Advance Group Bookings

     
    Hi Michelle,

    We use a group mode as well. It is very useful!
    We set a deadline for groups on when we can make changes by and take payment through Tessitura (Credit Card, Chq or Cash if in person).
    As Shelley mentioned, once payment is received we are able to print tickets (Tessi won’t let you print otherwise). So we usually have the tickets ready for patrons upon their arrival.
    You will always occasionally have last minute changes, but this has worked for us and our groups.
     
     
    Lisa-Marie Carlson
    Manager, Promotions & Special Events
    Phone: (204) 957.3494
    Toll Free: 1.800.667.4792
     

     
    CANADA'S ROYAL WINNIPEG BALLET 
    380 Graham Ave, Winnipeg, MB, Canada R3C 4K2 
    P 204.957.3494  |  F 204.943.1994 |  C 204.471.1299 
    E lmcarlson@rwb.org |  W rwb.org 
     
     

     
     
     
     
    From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Michelle Lalonde
    Sent: September-18-17 10:09 AM
    To: Group Sales
    Subject: RE: [Tessitura Group Sales Forum] Advance Group Bookings
     
    Hi
     
    Thanks Shelley for posting what you are doing, I'm going to try this for our group orders.
     
    I appreciate your help
     
     
    Michelle Lalonde

    Sent: 9/15/2017 2:56:45 PM

    We use a Group Mode of Sale. It’s set up to allow seated, unpaid orders. Once it’s paid in full we can print tickets.
     
    Shelley Espinoza
    System Services Manager
     
    Description: Image removed by sender. Description: cid:image001.jpg@01D06D5F.83641780
     
    From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Michelle Lalonde
    Sent: Thursday, September 14, 2017 8:38 AM
    To: Shelley Espinoza <sespinoza@cocastl.org>
    Subject: [Tessitura Group Sales Forum] Advance Group Bookings
     
    Does anyone process advance group bookings/tickets to reserve seating ? I looking for a way to process advance tickets for upcoming groups, when they arrive on the visit date I would need to adjust numbers if required and then process payment. Is there a way to process in tessitura. Thanking you in advance for any help Michelle Lalonde Sales Leader Science North



    You have been sent this message because you subscribed to the Tessitura Group Sales forum. You may manage your subscriptions on the website in the forums under "Forum Email Subscriptions".




    You have been sent this message because you subscribed to the Tessitura Group Sales forum. You may manage your subscriptions on the website in the forums under "Forum Email Subscriptions".



    You have been sent this message because you subscribed to the Tessitura Group Sales forum. You may manage your subscriptions on the website in the forums under "Forum Email Subscriptions".





Reply
  • $organization
    Thanks again Shelley for all your help !

    Michelle Lalonde
    Sales Leader
    Responsable des ventes
    (705)522-3701  ext 292
    (705)522-1677  - fax



    Science North is an agency of the Government of Ontario and a registered charity #10796 2979 RR0001.

    Science Nord est une agence du gouvernement de l'Ontario et un organisme de bienfaisance enregistré (no 10796 2979 RR0001).


    "Tessitura Group Sales Forum" <forums-groupsales@tessituranetwork.com> writes:
    CSIs are also very useful! We use them to track all contact with the group. I have Activity types for Group prospect, Payment Ready, Change that way I can run the CSI Tracking Report and see where we stand at a quick glance. We set reminders for payment deadlines too.
     

    Shelley Espinoza
    System Services Manager
     
    Description: cid:image001.jpg@01D06D5F.83641780

     

    From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Lisa-Marie Carlson
    Sent: Monday, September 18, 2017 11:17 AM
    To: Shelley Espinoza <sespinoza@cocastl.org>
    Subject: RE: [Tessitura Group Sales Forum] Advance Group Bookings

     
    Hi Michelle,

    We use a group mode as well. It is very useful!
    We set a deadline for groups on when we can make changes by and take payment through Tessitura (Credit Card, Chq or Cash if in person).
    As Shelley mentioned, once payment is received we are able to print tickets (Tessi won’t let you print otherwise). So we usually have the tickets ready for patrons upon their arrival.
    You will always occasionally have last minute changes, but this has worked for us and our groups.
     
     
    Lisa-Marie Carlson
    Manager, Promotions & Special Events
    Phone: (204) 957.3494
    Toll Free: 1.800.667.4792
     

     
    CANADA'S ROYAL WINNIPEG BALLET 
    380 Graham Ave, Winnipeg, MB, Canada R3C 4K2 
    P 204.957.3494  |  F 204.943.1994 |  C 204.471.1299 
    E lmcarlson@rwb.org |  W rwb.org 
     
     

     
     
     
     
    From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Michelle Lalonde
    Sent: September-18-17 10:09 AM
    To: Group Sales
    Subject: RE: [Tessitura Group Sales Forum] Advance Group Bookings
     
    Hi
     
    Thanks Shelley for posting what you are doing, I'm going to try this for our group orders.
     
    I appreciate your help
     
     
    Michelle Lalonde

    Sent: 9/15/2017 2:56:45 PM

    We use a Group Mode of Sale. It’s set up to allow seated, unpaid orders. Once it’s paid in full we can print tickets.
     
    Shelley Espinoza
    System Services Manager
     
    Description: Image removed by sender. Description: cid:image001.jpg@01D06D5F.83641780
     
    From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Michelle Lalonde
    Sent: Thursday, September 14, 2017 8:38 AM
    To: Shelley Espinoza <sespinoza@cocastl.org>
    Subject: [Tessitura Group Sales Forum] Advance Group Bookings
     
    Does anyone process advance group bookings/tickets to reserve seating ? I looking for a way to process advance tickets for upcoming groups, when they arrive on the visit date I would need to adjust numbers if required and then process payment. Is there a way to process in tessitura. Thanking you in advance for any help Michelle Lalonde Sales Leader Science North



    You have been sent this message because you subscribed to the Tessitura Group Sales forum. You may manage your subscriptions on the website in the forums under "Forum Email Subscriptions".




    You have been sent this message because you subscribed to the Tessitura Group Sales forum. You may manage your subscriptions on the website in the forums under "Forum Email Subscriptions".



    You have been sent this message because you subscribed to the Tessitura Group Sales forum. You may manage your subscriptions on the website in the forums under "Forum Email Subscriptions".





Children
No Data