Hi Michelle, We use a group mode as well. It is very useful! We set a deadline for groups on when we can make changes by and take payment through Tessitura (Credit Card, Chq or Cash if in person).
As Shelley mentioned, once payment is received we are able to print tickets (Tessi won’t let you print otherwise). So we usually have the tickets ready for patrons upon their arrival.
You will always occasionally have last minute changes, but this has worked for us and our groups.
Lisa-Marie Carlson
Manager, Promotions & Special Events Phone: (204) 957.3494
Toll Free: 1.800.667.4792
CANADA'S ROYAL WINNIPEG BALLET 380 Graham Ave, Winnipeg, MB, Canada R3C 4K2 P 204.957.3494 | F 204.943.1994 | C 204.471.1299 E lmcarlson@rwb.org | W rwb.org
From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Michelle Lalonde Sent: September-18-17 10:09 AM To: Group Sales Subject: RE: [Tessitura Group Sales Forum] Advance Group Bookings
Hi
Thanks Shelley for posting what you are doing, I'm going to try this for our group orders.
I appreciate your help
Michelle Lalonde
From: Shelley Espinoza <bounce-shelleysalinas8221@tessituranetwork.com> Sent: 9/15/2017 2:56:45 PM
We use a Group Mode of Sale. It’s set up to allow seated, unpaid orders. Once it’s paid in full we can print tickets.
Shelley Espinoza
System Services Manager
From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Michelle Lalonde Sent: Thursday, September 14, 2017 8:38 AM To: Shelley Espinoza <sespinoza@cocastl.org> Subject: [Tessitura Group Sales Forum] Advance Group Bookings
Does anyone process advance group bookings/tickets to reserve seating ? I looking for a way to process advance tickets for upcoming groups, when they arrive on the visit date I would need to adjust numbers if required and then process payment. Is there a way to process in tessitura. Thanking you in advance for any help Michelle Lalonde Sales Leader Science North
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