Constituent Notes pop-up

We using the Price Rules to call out particular patrons. Set your constituent criteria to whatever identifies (ranking, list, etc). For example a certain level of donor qualifies for free parking when they order, and the price rule pops up a message alerting the seller.

David Anderson | Director of Marketing

Kansas City Ballet | Todd Bolender Center for Dance & Creativity

500 W. Pershing Road, Kansas City, MO 64108

d: 816.216.5587 | o: 816.931.2232 x1323 | f: 816.931.1172

Buy tickets now at kcballet.org

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beth Jones
Sent: Monday, September 11, 2017 6:37 PM
To: David Anderson <danderson@kcballet.org>
Subject: [Tessitura Ticketing Forum] Constituent Notes pop-up

Hello!

There is probably a very simple solution to this, but I am looking for a way to add constituent notes that will "pop-up" in the ticket order details screen.  I am not looking at adding notes to the ticket order itself (notes field), but only when a constituent's information is added to a new order, a pop-up notification that is based on the constituent itself and not the specific order.  Does this make sense?  

I am in a unique working situation where I work in multiple ticketing databases, and I noticed that when I use Archtics (Ticketmaster), there is a way to add notes (Hot patron, high donor, special seating requests, etc) that pops-up when I add that particular patron to a new ticket order.

Does this make any sense?  Any thoughts on how to do this in Tessitura?

Thank you!

Beth Jones

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

We using the Price Rules to call out particular patrons. Set your constituent criteria to whatever identifies (ranking, list, etc). For example a certain level of donor qualifies for free parking when they order, and the price rule pops up a message alerting the seller.

David Anderson | Director of Marketing

Kansas City Ballet | Todd Bolender Center for Dance & Creativity

500 W. Pershing Road, Kansas City, MO 64108

d: 816.216.5587 | o: 816.931.2232 x1323 | f: 816.931.1172

Buy tickets now at kcballet.org

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beth Jones
Sent: Monday, September 11, 2017 6:37 PM
To: David Anderson <danderson@kcballet.org>
Subject: [Tessitura Ticketing Forum] Constituent Notes pop-up

Hello!

There is probably a very simple solution to this, but I am looking for a way to add constituent notes that will "pop-up" in the ticket order details screen.  I am not looking at adding notes to the ticket order itself (notes field), but only when a constituent's information is added to a new order, a pop-up notification that is based on the constituent itself and not the specific order.  Does this make sense?  

I am in a unique working situation where I work in multiple ticketing databases, and I noticed that when I use Archtics (Ticketmaster), there is a way to add notes (Hot patron, high donor, special seating requests, etc) that pops-up when I add that particular patron to a new ticket order.

Does this make any sense?  Any thoughts on how to do this in Tessitura?

Thank you!

Beth Jones

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!