Constituent Notes pop-up

Hi Beth,

You could add a constituency type to the patron through the attributes tab. Then when they are added to an order, the three letter code of the constituency type will appear below their name and constituent number.

You could create a message only pricing rule that fires based on a Tessitura list, attribute or constituency.

JH.

Jerry Hodgins

Audience Insights Manager

T +613 8663 2235 M +61404 011 452

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beth Jones
Sent: Tuesday, 12 September 2017 9:33 AM
To: Jerry Hodgins
Subject: [Tessitura Ticketing Forum] Constituent Notes pop-up

Hello!

There is probably a very simple solution to this, but I am looking for a way to add constituent notes that will "pop-up" in the ticket order details screen.  I am not looking at adding notes to the ticket order itself (notes field), but only when a constituent's information is added to a new order, a pop-up notification that is based on the constituent itself and not the specific order.  Does this make sense?  

I am in a unique working situation where I work in multiple ticketing databases, and I noticed that when I use Archtics (Ticketmaster), there is a way to add notes (Hot patron, high donor, special seating requests, etc) that pops-up when I add that particular patron to a new ticket order.

Does this make any sense?  Any thoughts on how to do this in Tessitura?

Thank you!

Beth Jones

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Beth,

You could add a constituency type to the patron through the attributes tab. Then when they are added to an order, the three letter code of the constituency type will appear below their name and constituent number.

You could create a message only pricing rule that fires based on a Tessitura list, attribute or constituency.

JH.

Jerry Hodgins

Audience Insights Manager

T +613 8663 2235 M +61404 011 452

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beth Jones
Sent: Tuesday, 12 September 2017 9:33 AM
To: Jerry Hodgins
Subject: [Tessitura Ticketing Forum] Constituent Notes pop-up

Hello!

There is probably a very simple solution to this, but I am looking for a way to add constituent notes that will "pop-up" in the ticket order details screen.  I am not looking at adding notes to the ticket order itself (notes field), but only when a constituent's information is added to a new order, a pop-up notification that is based on the constituent itself and not the specific order.  Does this make sense?  

I am in a unique working situation where I work in multiple ticketing databases, and I noticed that when I use Archtics (Ticketmaster), there is a way to add notes (Hot patron, high donor, special seating requests, etc) that pops-up when I add that particular patron to a new ticket order.

Does this make any sense?  Any thoughts on how to do this in Tessitura?

Thank you!

Beth Jones

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!