Does anyone have a custom utilty for the front end of Tessitura to unlock seats based on seat number?
Often patrons select the seats they want online then immediately call in to purchasse those seats. Instead of waiting out 30 minutes for the seats to automatically release, we would like our Box Office managers who do not have access to SSMS to be able to just enter the seat number into a utility and unlock it. Just wanted to see if any other organization had developed anything like this before delving into customizing something specific. Saw a couple shared reports in TASK, but nothing that specifically unlocked by that database seat number you see when you right click on the seat in the seat map.
Hi! We've got a custom utility that does exactly this. Do you want me to send you the files for it?
--Stacey
I'd love to see it, too. Thanks in advance!
-Sheela