Unlock Seats by Number

Does anyone have a custom utilty for the front end of Tessitura to unlock seats based on seat number?

Often patrons select the seats they want online then immediately call in to purchasse those seats. Instead of waiting out 30 minutes for the seats to automatically release, we would like our Box Office managers who do not have access to SSMS to be able to just enter the seat number into a utility and unlock it. Just wanted to see if any other organization had developed anything like this before delving into customizing something specific. Saw a couple shared reports in TASK, but nothing that specifically unlocked by that database seat number you see when you right click on the seat in the seat map.

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Does anyone have a custom utilty for the front end of Tessitura to unlock seats based on seat number?

Often patrons select the seats they want online then immediately call in to purchasse those seats. Instead of waiting out 30 minutes for the seats to automatically release, we would like our Box Office managers who do not have access to SSMS to be able to just enter the seat number into a utility and unlock it. Just wanted to see if any other organization had developed anything like this before delving into customizing something specific. Saw a couple shared reports in TASK, but nothing that specifically unlocked by that database seat number you see when you right click on the seat in the seat map.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!