Hi Tessitura Community!
This is my first ever post!
Could i ask about your cashing up end of day procedures... we can't seem to find a standard report that will show us the amount of cash taken per batch/tess user - so we can check the box office staff are depositing the right amount of cash and there are no discrepancies!
How does everyone do this? Do they get thier staff to just print thier batch summary at the end of the day? We don't have a 'non ticket' printer attached to box office so this isn't an option for us!
Any ideas/helpful tips would be great
Also.. HELLO! we have been live for a week
We don't ask our staff to print their batch summaries, so potentially our approach may work for you. We do it at the end of each users shift and then total it at the end of the day, but I imagine it would work just as well if you followed the process a day or more after they completed the shift, so long as you kept their cash and receipts separate and secure.
At the end of their shift, we have our staff close their batch and bring in their cash and receipts to the back of house.
We then go to batch administrator
Select: User Id: All
Tick: show closed batches
(if it's a past date we put in the date range, and tick show closed batches)
Double click on their batch
Click Print summary. This gives us their total cash and card figures for that day
We then enter the figures into a spreadsheet with two sections: Tessitura figures (taken from the EFTPOS receipts) and actual (taken from counting cash and entering in info from their EFTPOS settlement report). If there are any discrepancies they show on totals and variances on the right hand of the spreadsheet.
At the end of the day, we move all the closed batches to the right in batch administrator. Click post to the ledger. Before completing posting, we then click print summary and we enter these figures into a master sheet with totals for each GL code, gift vouchers memberships and other contributions. It's designed to highlight red if this amount doesn't correlate with the total recorded on the initial sheet.
Hope that helps. Happy to share the template.