Hi Tessitura Community!
This is my first ever post!
Could i ask about your cashing up end of day procedures... we can't seem to find a standard report that will show us the amount of cash taken per batch/tess user - so we can check the box office staff are depositing the right amount of cash and there are no discrepancies!
How does everyone do this? Do they get thier staff to just print thier batch summary at the end of the day? We don't have a 'non ticket' printer attached to box office so this isn't an option for us!
Any ideas/helpful tips would be great
Also.. HELLO! we have been live for a week
Welcome to Tessitura!
We have each box office user balance to their batch summary, just as you’ve said. Since there is no printer for them to use, they could save the batch report as a pdf so balancing could happen later.
Dee Dee
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jo Boniface Sent: Wednesday, August 02, 2017 6:55 AM To: Dee Dee Fite Subject: [Tessitura Ticketing Forum] Cashing up Procedures
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(Also Welcome!!) I would second the idea of saving it to a PDF. You could then e-mail that to the supervisor/manager for their use the next morning. We have a main Box Office and a second one that we also staff, and we use this method all the time when working in our satellite office.
John