Hi Tessitura Community!
This is my first ever post!
Could i ask about your cashing up end of day procedures... we can't seem to find a standard report that will show us the amount of cash taken per batch/tess user - so we can check the box office staff are depositing the right amount of cash and there are no discrepancies!
How does everyone do this? Do they get thier staff to just print thier batch summary at the end of the day? We don't have a 'non ticket' printer attached to box office so this isn't an option for us!
Any ideas/helpful tips would be great
Also.. HELLO! we have been live for a week
Hi Kathleen! Yes that would be and works for them when they count their cash. But we do a second cash check in the morning as often there isn’t a manager on site in the evening to count cash. So box office just pull the details… pop it in a cash up wallet and give it to the House Manager on site. Box Office mamangment then re count it the next day So we are kinda stuck! From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kathleen Smith Sent: 02 August 2017 13:59 To: Joanne Boniface Subject: RE: [Tessitura Ticketing Forum] Cashing up Procedures Congratulations and welcome! Box Office staff are supposed to print out their batch summaries for us to sign off on. But, not having access to a paper printer in the box office, would it be feasible to have them run it to the screen to look at? Cheers, Kathleen From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jo Boniface Sent: Wednesday, August 02, 2017 6:56 AM To: Kathleen Smith Subject: [Tessitura Ticketing Forum] Cashing up Procedures Hi Tessitura Community! This is my first ever post! Could i ask about your cashing up end of day procedures... we can't seem to find a standard report that will show us the amount of cash taken per batch/tess user - so we can check the box office staff are depositing the right amount of cash and there are no discrepancies! How does everyone do this? Do they get thier staff to just print thier batch summary at the end of the day? We don't have a 'non ticket' printer attached to box office so this isn't an option for us! Any ideas/helpful tips would be great Also.. HELLO! we have been live for a week This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Hi Kathleen!
Yes that would be and works for them when they count their cash. But we do a second cash check in the morning as often there isn’t a manager on site in the evening to count cash. So box office just pull the details… pop it in a cash up wallet and give it to the House Manager on site. Box Office mamangment then re count it the next day
So we are kinda stuck!
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kathleen Smith Sent: 02 August 2017 13:59 To: Joanne Boniface Subject: RE: [Tessitura Ticketing Forum] Cashing up Procedures
Congratulations and welcome!
Box Office staff are supposed to print out their batch summaries for us to sign off on. But, not having access to a paper printer in the box office, would it be feasible to have them run it to the screen to look at?
Cheers,
Kathleen
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jo Boniface Sent: Wednesday, August 02, 2017 6:56 AM To: Kathleen Smith Subject: [Tessitura Ticketing Forum] Cashing up Procedures
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!