Thanks for the info. Interesting.
Best regards,
Susan P. Ashcraft
Director of Patron Services
Sarasota Opera
(941) 366-8450 ext. 227 | www.sarasotaopera.org
SARASOTA OPERA 61 N. Pineapple Avenue, Sarasota, FL 34236 (941) 328-1300 Based in Florida's beautiful Gulf Coast, Sarasota Opera is entering its 59th consecutive season. Besides world-class productions, the 2017-18 Opera Season also features exciting concerts, elegant events, fascinating lectures, and much more. The 2017 Fall Opera Season Verdi’s La traviata Rachel J. Peters’ Rootabaga Country The 2018 Winter Opera Festival Puccini’s Manon Lescaut Bizet’s Carmen Bellini’s Norma d’Albert’s Tiefland
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Wednesday, June 21, 2017 12:03 PM To: Susan Ashcraft <SAshcraft@sarasotaopera.org> Subject: Re: [Tessitura Ticketing Forum] Ticket Cancellation Policy
Susan,
We were looking into this last year and were going to use a company called Booking Protect. We didn't end up going with ticket insurance at all, but in my research, I found that Sage Gateshead had implemented ticket insurance so you might want to talk to someone there. The company they use is called TicketPlan.
Michele
From: Susan Ashcraft <bounce-susanashcraft3988@tessituranetwork.com> Sent: 6/21/2017 11:43:10 AM
Hi All, Does anyone offer a ticket cancellation policy? We know that some theaters in Europe offer this so if you purchase tickets and the cancellation policy and cannot attend, the theater will refund the ticket price but keep the cost of the policy. It's an interesting concept and sounds like a good way to add some revenue if you have to do a refund. Thanks, Susan
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