Hi ticketing folks,
Wondering if anyone has a good solution for assigning doors to seats (to be printed on tickets) for a facility. We have always used TR_SECTION for this, but over time it has become clear that this isn't a great fit -- TR_SECTION fields impact ticket history, order imports, ticket printing; but entry door really shouldn't impact what "section" a seat is in (though I can see the case for print order matching entry door).
The specific problem we're having is in doing a ticket order import, and having basically a left and right door for each section, with the same short_desc. Since there's an arbitrary break in the middle of each row, contiguous seats can be considered in different sections, and importing by matching on short_desc doesn't work because there are multiple sections with the same short_desc.
So, how do people have entry doors configured to print on tickets? Is everyone using TR_SECTION, or are there other options in use? Right now I'm considering a custom design element and a local reference table for each facility seat just so I can unify my left/right side sections.
Nick,
Not sure if this helps, but we use TR_Section, and have the short_desc set to RT5 or LT5, for our aisles that require separation of left and right.
Michele