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Masterpass

Brian Friedrick
$organization

This is just an informative inquiry, but does anybody use Masterpass for their business/is it something that is able to be integrated with Tess?

  • $organization in reply to Charles Buchanan

    Thanks Charles.  This is very helpful! 

    were you able to used this with face-to-face sales or strictly online?

    So if a patron logs on to the site to buy tickets, the Masterpass will remember their payment info and they can just click the payment method and skip all the typical adding of info?

  • $organization

    Hi Brian,

     

    I don’t think it would necessarily need to be integrated with Tessitura but instead is code you add to the check-out page on your website.  We added Masterpass to the check-out page when I was working at the Sydney Opera House.  It makes the transaction process much quicker (and more secure) for the customer since they don’t need to enter their card details every time they shop but simply their Masterpass login and on the Tessitura side it’s still a Mastercard payment method.

     

    It looks like this:

     

     

    Hope that helps.

     

    Chuck

     



    Charles Buchanan
    Manager, Database Marketing & Analysis
    New York Philharmonic
    David Geffen Hall
    10 Lincoln Center Plaza
    New York, New York 10023
    Office:     212-671-4899
    nyphil.org




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    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian Friedrick
    Sent: Wednesday, May 24, 2017 12:54 PM
    To: Buchanan, Charles
    Subject: [Tessitura Ticketing Forum] Masterpass

     

    This is just an informative inquiry, but does anybody use Masterpass for their business/is it something that is able to be integrated with Tess?




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  • $organization in reply to Brian Friedrick

    Yes I believe Masterpass is only an online option.  

    Instead of entering the full card details the customer clicks the masterpass button and a pop up opens where they enter their masterpass login.  So you'd essentially have one field to fill out instead of three: number, expiration date and security code.  And if they login on the same computer they wouldn't even need to enter the masterpass login the next time. It's more secure because no card details are every displayed on the screen.    

  • $organization in reply to Charles Buchanan

    Just chiming in to say that we have a Masterpass integration on the NYCB site currently. It's not a roaring success, but MasterCard was happy with the engagement numbers so far.

    There's also a note somewhere in the order in Tess, I believe on the payments screen, that also flags Masterpass orders.

     

  • $organization

    Hello, all. 

    I am in the process of researching this as well. Has anyone here integrated Masterpass with TNEW?

    Thanks!