Fixed package question ...

Once you remove the show and seat performance by performance including the Base Seat map then you should be able to save the order. 

Tess requires you to manually seat the Base seat map as well as all individual dates.

Hope that helps.  Sorry to jump in.

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Hi Terry,

Our minimum is 4 on an 8 concert series. Removing the sold out show

still doesn’t allow you to select the same seat from the composite map.

It also doesn’t allow you to save the order if you seat it performance by performance.

Thanks

Octavia

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Terry Stevens
Sent: Wednesday, May 10, 2017 1:32 PM
To: Sabina Spilkin
Subject: Re: [Tessitura Ticketing Forum] Fixed package question ...

Sabrina,

You should be able to able to change your minimum perfs number decrease it by one.   

From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
Sent: 5/10/2017 3:50:57 PM

We have a fixed package where one of the shows in this package is completely sold out.  What is the best way to keep selling this package manually in Tessitura ?

Is removing this one sold out show from the performance group will do the trick?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Once you remove the show and seat performance by performance including the Base Seat map then you should be able to save the order. 

Tess requires you to manually seat the Base seat map as well as all individual dates.

Hope that helps.  Sorry to jump in.

This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. The integrity and security of this message cannot be guaranteed on the Internet.

Hi Terry,

Our minimum is 4 on an 8 concert series. Removing the sold out show

still doesn’t allow you to select the same seat from the composite map.

It also doesn’t allow you to save the order if you seat it performance by performance.

Thanks

Octavia

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Terry Stevens
Sent: Wednesday, May 10, 2017 1:32 PM
To: Sabina Spilkin
Subject: Re: [Tessitura Ticketing Forum] Fixed package question ...

Sabrina,

You should be able to able to change your minimum perfs number decrease it by one.   

From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
Sent: 5/10/2017 3:50:57 PM

We have a fixed package where one of the shows in this package is completely sold out.  What is the best way to keep selling this package manually in Tessitura ?

Is removing this one sold out show from the performance group will do the trick?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!