Creative Comp Ticket Solution Needed

Pricing Rules used with an offer. The Pricing Rule can be set to fire based on constituent criteria and the offer can handle the ticket limit. 

It may just be crazy enough to work.  

Dot 

-------- Original message --------

From: Beth Jones <bounce-bethmoore3648@tessituranetwork.com>

Date: 4/11/17 19:07 (GMT-05:00)

To: Dot Krebs <dkrebs@actorstheatre.org>

Subject: [Tessitura Ticketing Forum] Creative Comp Ticket Solution Needed

Hello Tess World!

Based upon other community threads, there seems to still be a question about how to exactly redeem actor/staff/team comp tickets via a website, without it becoming a customized project. 

Here's our dilemma:

We produce children's shows, where we offer the parental units two comp tickets to see their child actors.  Previously, we had handed out paperwork to fill out for the comps with payment options for additional tickets.  This is no longer working effectively.  

So the thought becomes can we give the parental units a "tokenized" promo code to access their two comps for a children's show of their choosing? Once the tokenized promo has been used, it is no longer vaild... 

Allocations are out due to the fact that we have multiple performances of the same show, and don't want to reserve a block of seats per show based upon the parental units "maybe" filling that allocation. We could lose sales...

"Normal" promo codes are out because they can be passed from parents to grandparents to friends to... you get the idea... 

Bottom line is:  is there a way to offer comp tickets to actors (or actors' parental units in this case) where they can redeem their tickets online, and once redeemed, the ability to go back in and order more comps is denied?  Or is this perhaps an enhancement request?  

Anyone out there have a creative solution?  I'd love to hear it! Thank you very much!

Beth Moore Jones

Patron Services Manager

Broadway Rose Theatre Company

www.broadwayrose.org

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Pricing Rules used with an offer. The Pricing Rule can be set to fire based on constituent criteria and the offer can handle the ticket limit. 

It may just be crazy enough to work.  

Dot 

-------- Original message --------

From: Beth Jones <bounce-bethmoore3648@tessituranetwork.com>

Date: 4/11/17 19:07 (GMT-05:00)

To: Dot Krebs <dkrebs@actorstheatre.org>

Subject: [Tessitura Ticketing Forum] Creative Comp Ticket Solution Needed

Hello Tess World!

Based upon other community threads, there seems to still be a question about how to exactly redeem actor/staff/team comp tickets via a website, without it becoming a customized project. 

Here's our dilemma:

We produce children's shows, where we offer the parental units two comp tickets to see their child actors.  Previously, we had handed out paperwork to fill out for the comps with payment options for additional tickets.  This is no longer working effectively.  

So the thought becomes can we give the parental units a "tokenized" promo code to access their two comps for a children's show of their choosing? Once the tokenized promo has been used, it is no longer vaild... 

Allocations are out due to the fact that we have multiple performances of the same show, and don't want to reserve a block of seats per show based upon the parental units "maybe" filling that allocation. We could lose sales...

"Normal" promo codes are out because they can be passed from parents to grandparents to friends to... you get the idea... 

Bottom line is:  is there a way to offer comp tickets to actors (or actors' parental units in this case) where they can redeem their tickets online, and once redeemed, the ability to go back in and order more comps is denied?  Or is this perhaps an enhancement request?  

Anyone out there have a creative solution?  I'd love to hear it! Thank you very much!

Beth Moore Jones

Patron Services Manager

Broadway Rose Theatre Company

www.broadwayrose.org

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!