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Pricing Rule - discount off order

Lynn McLaughlin
$organization
Hi, Does anyone have a pricing rule that reduces an order by a certain dollar amount, when a source code is entered? I don't seem to be able to get that to work for me.
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  • $organization

    We have a a promotion for a "Family Four Pack" for one of our current shows. It uses Pricing Rules AND a Promotion Code.

    While this particular discount is a percentage I see that you DO have the option to toggle the switch to be a dollar amount instead. 

    For our case we used the following in the pricing rule:

    • Type: Seat Volume
    • Category: Ticket Discount
    • Appeals: (Select the appeal your source number/promo code falls under)
    • Sources: (Select the SOURCE/PROMO CODE that activates the pricing rule and your discount)
    • Mode: Price Change
    • Discount Amount: Input the amount you want the discount to be
    • Is Percent: UNCHECK this box to give you a dollar amount.
    • Respect Minumum Price: We personally have this checked because we never go below "$XX.XX" amount on any ticket price
    • For each of these performances: Select the performances the discount is good for.
    • Purchase: Select the number of tickets this is good for in the one transaction.  For us the discount for this particular promo is 4 to 9 tickets.
    • at these price types: Select the price type that will be discounted when selected.

    Doing this, coupled with creating the promotion code for us allowed us to hide this pricing rule behind our promotional source code. We've also gone a step further to make sure that our source codes are mapped to certain modes of sale for on line use. It's a bit of a set up, but for us it works.

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  • $organization

    We have a a promotion for a "Family Four Pack" for one of our current shows. It uses Pricing Rules AND a Promotion Code.

    While this particular discount is a percentage I see that you DO have the option to toggle the switch to be a dollar amount instead. 

    For our case we used the following in the pricing rule:

    • Type: Seat Volume
    • Category: Ticket Discount
    • Appeals: (Select the appeal your source number/promo code falls under)
    • Sources: (Select the SOURCE/PROMO CODE that activates the pricing rule and your discount)
    • Mode: Price Change
    • Discount Amount: Input the amount you want the discount to be
    • Is Percent: UNCHECK this box to give you a dollar amount.
    • Respect Minumum Price: We personally have this checked because we never go below "$XX.XX" amount on any ticket price
    • For each of these performances: Select the performances the discount is good for.
    • Purchase: Select the number of tickets this is good for in the one transaction.  For us the discount for this particular promo is 4 to 9 tickets.
    • at these price types: Select the price type that will be discounted when selected.

    Doing this, coupled with creating the promotion code for us allowed us to hide this pricing rule behind our promotional source code. We've also gone a step further to make sure that our source codes are mapped to certain modes of sale for on line use. It's a bit of a set up, but for us it works.

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  • $organization in reply to Skypp Cabanas

    Thank you! This really helped us in Detroit and wanted to share our work-around we came up with based on your post, but for a slightly different scenario. 

    SCENARIO- We had a promo code going out to patrons for discounted tickets, but we wanted to limit the overall number of redemptions on this offer. 

    PROBLEM- Promo code can give the discount to only those who have the code, but can't limit overall. Pricing rules can limit overall, but don't work w/promo codes. 

    SOLUTION- Extra, hidden price type that gets changed by a rule

    We set up the promo code "SUMMER17" on the concert, shared the word w/our patrons, and associated this with Price Type "Deal." 

    We set up another promo code "SUMMER17FAKE" w/the same concert and price, did not share it patrons, and associated it w/ Price Type "Web Offer." This keeps "Web Offer" active online, but hidden to all. 

    Next we set up the pricing rule that changes the price type and has a limit. When a patron buys a ticket to this show, with price type "Deal" (only available via promo code SUMMER17)... then the pricing rule will change it to price type "Web Offer" and we have a limit on how many "Web Offer" tickets can be given out. 

    A little clunky, but it works. 

    If anyone has a more streamlined version of connecting promo codes & pricing rules- please share! Would love to know about!

    -Molly & Sharon @ DSO