Hello,
One of my consortium organizations is looking to add stage seating moving forward for one of their facilities. I'm concerned about what this might do to existing shows in the facility, as it requires basically moving all the existing seats further back in the house and adding new seats at the front. There are no rollovers into the facility, so that's not a concern, but I'm worried about this affecting ticket history, since the seats that existed before will no longer exist. If I don't run the Facility Update Scripts, I think all the old seats and history should remain the same, but I'm leary about it.
Has anyone done anything like this?
Matt
Matthew,
We came across this same situation a few years ago as we commonly change zones/add/remove seats during our season build. For the first 4 years of using Tessitura, we just altered the existing facility maps until we realized we were losing the historical 'what our venue looked like' in any given season. It was then that we decided to create new facility maps each year so that we have historical data on each of our facilities.
We have altered maps within a season, mostly just changing a seat from one zone to another and have ran the update scripts with no issues. As for adding seats, we've really only done that at season build before we have any sales against the venue.
Michele