Entering Gift Memberships through Ticketing

If fund setup in the campaigns module has the box checked that allows a fund to be used in ticketing, you can enter contributions in ticketing on the contributions tab of the Ticketing Order module. You select the fund and put in the gift amount, and paying for the order pays for the contribution as well.

 

With gifts entered via a ticket order, you have no control of

·         membership setup, including whether the gift goes to the correct membership during the membership renewal period

·         which acknowledgement gets pulled

·         any other customizations

 

For these reasons, many Tessiturians choose to put contributions into some form of on-account payment method so that they can then be processed via the Contributions module. That’s what we do. We have scheduled a modified version of the On Account Tracking Report (extra columns for source number and sales channel) to run nightly so that Development knows what to look for. We create specific on account payment methods for every event or other division that would affect which funds Development would enter gifts to.

 

Lucie

 

 

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Lucie Spieler

IT Development and Training Manager

Editor, Season Program

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Florida Grand Opera

8390 NW 25th Street, Miami, FL 33122

Phone: 305-854-1643 x 1521

Fax: 305-856-1042

Ticket Office: 800-741-1010

www.fgo.org

 

 

 

 

Hi Everyone,

 

I'm looking for suggestions on how best to enter gift memberships (buyer and recipient are different) through the ticket order module...  Our box office just started taking memberships at the window but I'm not sure what might be the most efficient way to handle gifts.

 

Where do you record the gift recipient's info in the ticket order screen?  And how do you make sure that the development dept is aware that these memberships are gifts?

 

Thanks in advance!

Best,

Doug

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