We REALLY want to use Pricing rules for the following scenario: Purchase 3 of the 12 performanes and you will recieve a discount. We would like the discount to be applied by a price type change. We have set this up as a Product Volume Rule with a Price type change. We have set it to Switch from a Reg price type to a new Fest Pass price type and have selected the 3-12 products (performances). We have added it to the Rule Set that is associated with 2 MOS. In both of those MOS nothing happens when we add 3 performaces at the Regular price type. We would expect that the price type would change to the Fest Pass price type that we programmed. What are we missing?
Thanks!
Janna
And don’t forget, our bestie T-Stats will pull Pricing Rules data. J
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan Sent: Wednesday, February 15, 2017 12:31 PM To: Nicole Keating <nkeating@arshtcenter.org> Subject: RE: [Tessitura Ticketing Forum] Pricing Rules- Product Volume with a Price Change Importance: High
The following reports include options for breaking out sales by pricing rule:
Performance Revenue Breakdown
Performance Revenue Gain-Loss
Performance Sales Analysis
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
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UPDATE: We were silly and had programmed a different source code that we were not using in our testing. Bryan Evans is amazing and helped us find the issue.
Lesson learned- when testing for the first time maybe you should program all appeals and source codes first and verify it works. But we are using Pricing Rules now - so I say it's a WIN!