Pricing Rules- Product Volume with a Price Change

We REALLY want to use Pricing rules for the following scenario: Purchase 3 of the 12 performanes and you will recieve a discount. We would like the discount to be applied by a price type change. We have set this up as a Product Volume Rule with a Price type change. We have set it to Switch from a Reg price type to a new Fest Pass price type and have selected the 3-12 products (performances). We have added it to the Rule Set that is associated with 2 MOS. In both of those MOS nothing happens when we add 3 performaces at the Regular price type. We would expect that the price type would change to the Fest Pass price type that we programmed. What are we missing?

Thanks!

Janna

Parents
  • Yep. I checked that but thanks. 

    Janna

    Sent from my iPhone

    On Feb 15, 2017, at 12:19 PM, Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com> wrote:

    Is Fest Pass price type associated to the MOS you are using? I know that seems silly, but I had to ask.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Janna Ellis
    Sent: Wednesday, February 15, 2017 11:40 AM
    To: Nicole Keating <nkeating@arshtcenter.org>
    Subject: RE: [Tessitura Ticketing Forum] Pricing Rules- Product Volume with a Price Change
    Importance: High

     

    Dot- yes the rule set is associated with the MOS that I am using.

     

    I can get this to work if I change it to be a discount price change instead of a price type change. I must be missing something in the price type change set up.

     

    Janna

     

    Janna Ellis

    Director, Yale Tessitura Consortium

    203-432-8822

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dot Krebs
    Sent: Wednesday, February 15, 2017 11:16 AM
    To: Ellis, Janna <janna.ellis@yale.edu>
    Subject: RE: [Tessitura Ticketing Forum] Pricing Rules- Product Volume with a Price Change

     

    Is the rule added to the Rule Set that is associated to your MOS? 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Janna Ellis
    Sent: Wednesday, February 15, 2017 10:42 AM
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: [Tessitura Ticketing Forum] Pricing Rules- Product Volume with a Price Change

     

    We REALLY want to use Pricing rules for the following scenario: Purchase 3 of the 12 performanes and you will recieve a discount. We would like the discount to be applied by a price type change. We have set this up as a Product Volume Rule with a Price type change. We have set it to Switch from a Reg price type to a new Fest Pass price type and have selected the 3-12 products (performances). We have added it to the Rule Set that is associated with 2 MOS. In both of those MOS nothing happens when we add 3 performaces at the Regular price type. We would expect that the price type would change to the Fest Pass price type that we programmed. What are we missing?

    Thanks!

    Janna




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • Yep. I checked that but thanks. 

    Janna

    Sent from my iPhone

    On Feb 15, 2017, at 12:19 PM, Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com> wrote:

    Is Fest Pass price type associated to the MOS you are using? I know that seems silly, but I had to ask.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Janna Ellis
    Sent: Wednesday, February 15, 2017 11:40 AM
    To: Nicole Keating <nkeating@arshtcenter.org>
    Subject: RE: [Tessitura Ticketing Forum] Pricing Rules- Product Volume with a Price Change
    Importance: High

     

    Dot- yes the rule set is associated with the MOS that I am using.

     

    I can get this to work if I change it to be a discount price change instead of a price type change. I must be missing something in the price type change set up.

     

    Janna

     

    Janna Ellis

    Director, Yale Tessitura Consortium

    203-432-8822

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dot Krebs
    Sent: Wednesday, February 15, 2017 11:16 AM
    To: Ellis, Janna <janna.ellis@yale.edu>
    Subject: RE: [Tessitura Ticketing Forum] Pricing Rules- Product Volume with a Price Change

     

    Is the rule added to the Rule Set that is associated to your MOS? 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Janna Ellis
    Sent: Wednesday, February 15, 2017 10:42 AM
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: [Tessitura Ticketing Forum] Pricing Rules- Product Volume with a Price Change

     

    We REALLY want to use Pricing rules for the following scenario: Purchase 3 of the 12 performanes and you will recieve a discount. We would like the discount to be applied by a price type change. We have set this up as a Product Volume Rule with a Price type change. We have set it to Switch from a Reg price type to a new Fest Pass price type and have selected the 3-12 products (performances). We have added it to the Rule Set that is associated with 2 MOS. In both of those MOS nothing happens when we add 3 performaces at the Regular price type. We would expect that the price type would change to the Fest Pass price type that we programmed. What are we missing?

    Thanks!

    Janna




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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